At Gemini Apothecary, your trust is at the heart of our business. When you shop with us or use our services, we understand the importance of protecting your personal data and maintaining your privacy. This Privacy Policy provides clear and transparent information about the personal data we collect, why it is needed, how we use it, and your rights regarding this information.
 

Cookies

We use data collection tools like "cookies" on certain pages of our platform to analyze website traffic, measure the effectiveness of our promotions, and enhance trust and security. "Cookies" are small files stored on your device that help us deliver our services more efficiently. These cookies do not contain any personal data. Some features on our platform are only accessible through the use of cookies. Additionally, cookies allow you to enter your password less frequently during a session and enable us to provide content tailored to your interests. Most cookies are "session cookies," meaning they are automatically deleted from your device at the end of a session.

You can decline or delete our cookies through your browser settings, though doing so may limit your access to certain features and require you to re-enter your password more frequently during a session. Additionally, you may encounter cookies or similar technologies from third parties on some pages of the platform. We do not control the use of cookies by these third parties.

We also use cookies from third-party partners, such as Google Analytics, for marketing and analytical purposes. Google Analytics helps us understand how customers use our site. You can read more about how Google uses your personal data here.

Collection of Personal Data
We collect your personal data, including information about your identity and demographics, when you use our platform, purchase our products, or interact with us during the course of our relationship. This may include, but is not limited to, the information you provide during account registration or while using our platform, such as your name, date of birth, address, telephone/mobile number, email ID.

With your consent, we may also collect sensitive personal data, such as your bank account details, credit or debit card information to enable certain features on our platform that enhance your shopping experience. This is done in accordance with applicable law.

We also gather information related to your shopping behavior, preferences and other details you may provide to us over time. Our primary goal in collecting this information is to offer you a safe, efficient, smooth, and personalized experience on our platform. This allows us to provide services and features that best meet your needs and customize our platform to make your experience safer and more enjoyable.

In general, you can browse our platform without revealing your identity or providing any personal data. However, once you share your personal information with us, you are no longer anonymous to us. We indicate which fields are required and which are optional, giving you the choice to provide or withhold certain information. If you choose not to provide certain details, you may not be able to use certain features or services on our platform.

If you create an account or transact with us, we may request additional information, such as your billing address and payment details, to facilitate transactions, provide services, or process refunds for cancelled orders. If you post messages, leave reviews, or upload images on our platform, we will collect the information you provide. Please note that such posts will be public and can be viewed by others, so exercise caution when sharing personal details, photos, and reviews.

While some sections of our platform can be browsed without registration, certain activities (such as placing an order, accessing content, or participating in events) require you to create an account. We may use your contact information to send you offers based on your previous orders, preferences, and interests.

PLEASE NOTE that we will never contact you to request sensitive information such as your debit/credit card PIN, net-banking password, or mobile banking details. If you receive any such request, it is not from Gemini Apothecary, and we advise you to report it to the appropriate authorities immediately.

Links to Other Sites
Our platform may contain links to other websites or social media platforms that could collect personal information about you. Please note that Gemini Apothecary is not responsible for the privacy practices or the content of these external sites. 

Consent

 By using our platform or providing your information, you agree to the collection, use, storage, disclosure, and processing of your data as described in this Privacy Policy. If you provide us with personal data about others, you confirm that you have the authority to do so and permit us to use that information in line with this Privacy Policy. Please be aware that withdrawing your consent will not be applied retroactively and will be governed by the terms of this Privacy Policy, related terms of use, and applicable laws. Should you withdraw your consent, we may restrict or deny services that require the use of this information. 

Changes to this Privacy Policy

We encourage you to review our Privacy Policy periodically for any updates. We may revise this Privacy Policy to reflect changes in our information practices. If significant changes occur, we will notify you by updating the "last updated" date on our Privacy Policy, placing a notice on our platform, or sending you an email, as required by applicable law.